6

Upcoming Maintenances

2

Active Incidents

0

Active Maintenances

Traverse - Mandatory MaintenanceOperational

Incident Status

Operational

Components

Traverse

Systems

kaseyacloud.com Instances, kaseyatrials.com Instances


September 6, 2024 12:21PM EDT
September 6, 2024 4:21PM UTC
[Monitoring] Maintenance finished. To ensure your Traverse service is back online as quickly as possible, we kindly ask you to reach out to our support team at your earliest convenience. Our support team is ready to assist you in restoring your service and ensuring everything is running smoothly.

September 6, 2024 11:55AM EDT
September 6, 2024 3:55PM UTC
[Identified] To ensure your Traverse service is back online as quickly as possible, we kindly ask you to reach out to our support team at your earliest convenience. Our support team is ready to assist you in restoring your service and ensuring everything is running smoothly.

August 28, 2024 6:18AM EDT
August 28, 2024 10:18AM UTC
[Identified] Our internal teams are making necessary updates to Traverse. These teams are working around the clock to complete these updates. We will provide an update as soon as possible and we will reinstate the Traverse module as soon as the changes are made. While we hope to complete this within a week, we cannot make a guarantee on this timeline.

August 23, 2024 12:39PM EDT
August 23, 2024 4:39PM UTC
[Investigating] We will be performing a mandatory maintenance to Traverse on 8/23/24 starting at 6:30am UTC. During this downtime you will experience an impact to systems and related services to all traverse services. Note: Our consolidated status pages for all Kaseya and Datto products into a single, comprehensive page is live, please subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Unitrends EndPoint Backup will be discontinued effective June 1, 2024Partial Service Disruption

Incident Status

Partial Service Disruption

Components

EndPoint Backup (formerly Unitrends Cloud Backup)

Systems

EndPoint Backup


August 8, 2024 1:51PM EDT
August 8, 2024 5:51PM UTC
[Monitoring] Customers who have not upgraded may experience service interruption for required maintenance for the product decommissioning process. Please contact you account manager to complete your upgrade. https://kaseya-whats-new.netlify.app/unitrends/endpoint-backup/#april-2024

August 8, 2024 1:11PM EDT
August 8, 2024 5:11PM UTC
[Monitoring] Customers who have not upgraded may experience service interruption for required maintenance for the product decommissioning process. Please contact you account manager to complete your upgrade. https://kaseya-whats-new.netlify.app/unitrends/endpoint-backup/#april-2024

Passly

Operational

BMS

Operational

Kaseya.com

Operational

KaseyaOne

Operational

Traverse

Operational

Unitrends Cloud Services - North America

Operational

Unitrends Cloud Services - Europe

Operational

Unitrends Cloud Services - Rest of World

Operational

UTMSP

Operational

Vorex

Operational

VSA

Operational

Internal Systems

Operational

EndPoint Backup (formerly Unitrends Cloud Backup)

Partial Service Disruption

Unified Backup Portal

Operational

RocketCyber

Operational

VSA 10

Operational

vPenTest

Operational

help.kaseya.com

Operational

download.kaseya.com

Operational

Locations

Scheduled Maintenance

Scheduled System Maintenance - BMS APAC Maintenance

Schedule

September 20, 2024 10:00AM - 2:00PM EDT
September 20, 2024 2:00PM - 6:00PM UTC

Components

BMS

Systems

BMS - APAC

Description

On Friday, September 20th, maintenance is scheduled on mentioned servers between 10:00 AM and 02:00 PM ET. During this maintenance, BMS APAC servers will be patched to v5.37.0. Downtime is expected during the update and access to the UI may not be available. We apologize for any inconvenience. - Kaseya Cloud Operations Team Note: Our consolidated status pages for all Kaseya and Datto products into a single, comprehensive page is live, please subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Feedback and Support: Our status page, https://status.kaseya.net will be deprecated in the next few months. We value your feedback and are here to help with any questions or concerns. For any internal questions or concerns, please contact: statuspagefeedback@kaseya.com
Scheduled System Maintenance - BMS and Vorex Maintenance

Schedule

September 21, 2024 12:00AM - 4:00AM EDT
September 21, 2024 4:00AM - 8:00AM UTC

Components

BMS, Vorex

Systems

BMS - US, BMS - EU, vorexlogin.com

Description

On Saturday, September 21st, maintenance is scheduled on mentioned servers between 12:00 AM and 4:00 AM ET. During this maintenance, BMS and Vorex servers will be patched to v5.37.0. Downtime is expected during the update and access to the UI may not be available. We apologize for any inconvenience. - Kaseya Cloud Operations Team Note: Our consolidated status pages for all Kaseya and Datto products into a single, comprehensive page is live, please subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Feedback and Support: Our status page, https://status.kaseya.net will be deprecated in the next few months. We value your feedback and are here to help with any questions or concerns. For any internal questions or concerns, please contact: statuspagefeedback@kaseya.com
Scheduled Maintenance - Unitrends Cloud ServicesMaintenance

Schedule

September 23, 2024 8:00AM - 5:00PM EDT
September 23, 2024 12:00PM - 9:00PM UTC

Components

Unitrends Cloud Services - Europe, Unitrends Cloud Services - Rest of World

Systems

DUB - Dublin, IE, LHR2 - London, UK, FRA3 - Frankfurt, DE, CAE2 - Montreal, CA, SYD2 - Sydney, AU

Description

Maintenance is scheduled for the targets in the DUB,LHR2,FRA3 DC between 8:00 AM and 5:00 PM ET. We apologize for any inconvenience. - Kaseya Cloud Operations Team Note: Our consolidated status pages for all Kaseya and Datto products into a single, comprehensive page is live, please subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Feedback and Support: Our status page, https://status.kaseya.net will be deprecated in the next few months. We value your feedback and are here to help with any questions or concerns. For any internal questions or concerns, please contact: statuspagefeedback@kaseya.com
Scheduled Maintenance - Unitrends Cloud ServicesMaintenance

Schedule

September 24, 2024 8:00AM - 5:00PM EDT
September 24, 2024 12:00PM - 9:00PM UTC

Components

Unitrends Cloud Services - North America, Unitrends Cloud Services - Europe, Unitrends Cloud Services - Rest of World

Systems

DUB - Dublin, IE, NA1 - Atlanta, GA, NA3 - Denver, CO, LHR2 - London, UK, FRA3 - Frankfurt, DE, CAE2 - Montreal, CA, DENC - Denver, CO, SYD2 - Sydney, AU, US - EAST, US - WEST

Description

Maintenance is scheduled for the targets in the following DataCenters NA1,NA3,DENC,USE,USW,DUB,LHR2,FRA3,CAE2,SYD2 between 8:00 AM and 5:00 PM ET. During the maintenance window, each target may experience a brief outage while it completes post-update cleanup. The total maintenance window of 9 hours reflects the estimated time to cleanup all targets in the region, but the impact to any single target will be minimal and brief. We apologize for any inconvenience. - Kaseya Cloud Operations Team Note: Our consolidated status pages for all Kaseya and Datto products into a single, comprehensive page is live, please subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Feedback and Support: Our status page, https://status.kaseya.net will be deprecated in the next few months. We value your feedback and are here to help with any questions or concerns. For any internal questions or concerns, please contact: statuspagefeedback@kaseya.com
Scheduled Maintenance - Unitrends Cloud Services Maintenance

Schedule

September 25, 2024 8:00AM - 5:00PM EDT
September 25, 2024 12:00PM - 9:00PM UTC

Components

Unitrends Cloud Services - North America, Unitrends Cloud Services - Europe, Unitrends Cloud Services - Rest of World

Systems

DUB - Dublin, IE, NA1 - Atlanta, GA, NA3 - Denver, CO, LHR2 - London, UK, FRA3 - Frankfurt, DE, CAE2 - Montreal, CA, DENC - Denver, CO, SYD2 - Sydney, AU, US - EAST, US - WEST

Description

Maintenance is scheduled for the targets in the following DataCenters NA1,NA3,DENC,USE,USW,DUB,LHR2,FRA3,CAE2,SYD2 between 8:00 AM and 5:00 PM ET. During the maintenance window, each target may experience a brief outage while it completes post-update cleanup. The total maintenance window of 9 hours reflects the estimated time to cleanup all targets in the region, but the impact to any single target will be minimal and brief. We apologize for any inconvenience. - Kaseya Cloud Operations Team Note: Our consolidated status pages for all Kaseya and Datto products into a single, comprehensive page is live, please subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Feedback and Support: Our status page, https://status.kaseya.net will be deprecated in the next few months. We value your feedback and are here to help with any questions or concerns. For any internal questions or concerns, please contact: statuspagefeedback@kaseya.com
Scheduled Maintenance - Unitrends Cloud Services Maintenance

Schedule

September 26, 2024 8:00AM - 5:00PM EDT
September 26, 2024 12:00PM - 9:00PM UTC

Components

Unitrends Cloud Services - North America, Unitrends Cloud Services - Europe, Unitrends Cloud Services - Rest of World

Systems

DUB - Dublin, IE, NA1 - Atlanta, GA, NA3 - Denver, CO, LHR2 - London, UK, FRA3 - Frankfurt, DE, CAE2 - Montreal, CA, DENC - Denver, CO, SYD2 - Sydney, AU, US - EAST, US - WEST

Description

Maintenance is scheduled for the targets in the following DataCenters NA1,NA3,DENC,USE,USW,DUB,LHR2,FRA3,CAE2,SYD2 between 8:00 AM and 5:00 PM ET. During the maintenance window, each target may experience a brief outage while it completes post-update cleanup. The total maintenance window of 9 hours reflects the estimated time to cleanup all targets in the region, but the impact to any single target will be minimal and brief. We apologize for any inconvenience. - Kaseya Cloud Operations Team Note: Our consolidated status pages for all Kaseya and Datto products into a single, comprehensive page is live, please subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Feedback and Support: Our status page, https://status.kaseya.net will be deprecated in the next few months. We value your feedback and are here to help with any questions or concerns. For any internal questions or concerns, please contact: statuspagefeedback@kaseya.com