1

Upcoming Maintenances

2

Active Incidents

2

Active Maintenances

Partial Service Disruption - LHR2 DCPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Unitrends Cloud Services - Europe

Systems

LHR2 - London, UK


September 30, 2024 3:11PM EDT
September 30, 2024 7:11PM UTC
[Identified] We are currently experiencing partial service disruption for targets on LHR2 DC due to unplanned maintenance. Our team is working to restore the functionality on the affected instances at this time. We apologize for any inconvenience. - Kaseya Cloud Operations Team Note: Our consolidated status pages for all Kaseya and Datto products into a single, comprehensive page is live, please subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Feedback and Support: Our status page, https://status.kaseya.net will be deprecated in the next few months. We value your feedback and are here to help with any questions or concerns. For any internal questions or concerns, please contact: statuspagefeedback@kaseya.com
Unitrends EndPoint Backup will be discontinued effective June 1, 2024Partial Service Disruption

Incident Status

Partial Service Disruption

Components

EndPoint Backup (formerly Unitrends Cloud Backup)

Systems

EndPoint Backup


October 11, 2024 4:46AM EDT
October 11, 2024 8:46AM UTC
[Monitoring] Customers who have not upgraded may experience service interruption for required maintenance for the product decommissioning process. Please contact you account manager to complete your upgrade. https://kaseya-whats-new.netlify.app/unitrends/endpoint-backup/#april-2024

August 8, 2024 1:51PM EDT
August 8, 2024 5:51PM UTC
[Monitoring] Customers who have not upgraded may experience service interruption for required maintenance for the product decommissioning process. Please contact you account manager to complete your upgrade. https://kaseya-whats-new.netlify.app/unitrends/endpoint-backup/#april-2024

August 8, 2024 1:11PM EDT
August 8, 2024 5:11PM UTC
[Monitoring] Customers who have not upgraded may experience service interruption for required maintenance for the product decommissioning process. Please contact you account manager to complete your upgrade. https://kaseya-whats-new.netlify.app/unitrends/endpoint-backup/#april-2024
Scheduled Maintenance: iad-ltr-t20-1c930fa32243-mspMaintenance

Description

Maintenance is scheduled for the target name: iad-ltr-t20-1c930fa32243-msp in USE DC from now until 10:40 AM 10/11/2024. We apologize for any inconvenience. - Kaseya Cloud Operations Team Note: Our consolidated status pages for all Kaseya and Datto products into a single, comprehensive page is live, please subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Feedback and Support: Our status page, https://status.kaseya.net will be deprecated in the next few months. We value your feedback and are here to help with any questions or concerns. For any internal questions or concerns, please contact: statuspagefeedback@kaseya.com

Components

Unitrends Cloud Services - North America

Systems

US - EAST

Schedule

October 9, 2024 10:40AM - October 11, 2024 10:40AM EDT
October 9, 2024 2:40PM - October 11, 2024 2:40PM UTC


October 12, 2024 10:41AM EDT
October 12, 2024 2:41PM UTC
[Update] Maintenance has been extended until 13th October 2024, 10:40 AM ET. We apologize for any inconvenience. - Kaseya Cloud Operations Team

October 11, 2024 10:30AM EDT
October 11, 2024 2:30PM UTC
[Update] Maintenance has been extended until 12th October 2024, 10:40 AM ET. We apologize for any inconvenience. - Kaseya Cloud Operations Team

October 9, 2024 10:44AM EDT
October 9, 2024 2:44PM UTC
[Update] Maintenance started.
Scheduled Maintenance: na1-ltr-vow-b27edd0933a0Maintenance

Description

Maintenance is scheduled for the target name: na1-ltr-vow-b27edd0933a0 in NA1 DC from now until 11:59 PM 20/10/2024. We apologize for any inconvenience. - Kaseya Cloud Operations Team Note: Our consolidated status pages for all Kaseya and Datto products into a single, comprehensive page is live, please subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Feedback and Support: Our status page, https://status.kaseya.net will be deprecated in the next few months. We value your feedback and are here to help with any questions or concerns. For any internal questions or concerns, please contact: statuspagefeedback@kaseya.com

Components

Unitrends Cloud Services - North America

Systems

NA1 - Atlanta, GA

Schedule

October 13, 2024 7:45AM - October 20, 2024 11:59PM EDT
October 13, 2024 11:45AM - October 21, 2024 3:59AM UTC


October 13, 2024 7:44AM EDT
October 13, 2024 11:44AM UTC
[Update] Maintenance Started.

Passly

Operational

BMS

Operational

Kaseya.com

Operational

KaseyaOne

Operational

Traverse

Operational

Unitrends Cloud Services - North America

Maintenance

Unitrends Cloud Services - Europe

Partial Service Disruption

Unitrends Cloud Services - Rest of World

Operational

UTMSP

Operational

Vorex

Operational

VSA

Operational

Internal Systems

Operational

EndPoint Backup (formerly Unitrends Cloud Backup)

Partial Service Disruption

Unified Backup Portal

Operational

RocketCyber

Operational

VSA 10

Operational

vPenTest

Operational

help.kaseya.com

Operational

download.kaseya.com

Operational

Kaseya Store

Operational

Locations

Scheduled Maintenance

Scheduled System Maintenance - VSA 10 - USMaintenance

Schedule

October 14, 2024 8:00PM - October 15, 2024 12:00AM EDT
October 15, 2024 12:00AM - October 15, 2024 4:00AM UTC

Components

VSA 10

Systems

US-VSA 10, US - Andromeda10

Description

On Monday, October 14th, System maintenance is scheduled for the mentioned servers, between 8:00 PM and 12:00 AM ET. During this maintenance, we will be updating the VSA10 version from 10.11 to 10.12, however, the anticipated downtime is minimal or might even go unnoticed. Release Notes: https://help.vsa10.kaseya.com/help/Content/0-Home/release-notes/2024/10.12.htm We apologize for any inconvenience. -Kaseya Cloud Operations. Note: Our consolidated status pages for all Kaseya and Datto products into a single, comprehensive page is live, please subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Feedback and Support: Our status page, https://status.kaseya.net will be deprecated in the next few months. We value your feedback and are here to help with any questions or concerns. For any internal questions or concerns, please contact: statuspagefeedback@kaseya.com