2

Upcoming Maintenances

2

Active Incidents

1

Active Maintenances

Partial Service Disruption - LHR2 DCPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Unitrends Cloud Services - Europe

Systems

LHR2 - London, UK


September 30, 2024 3:11PM EDT
September 30, 2024 7:11PM UTC
[Identified] We are currently experiencing partial service disruption for targets on LHR2 DC due to unplanned maintenance. Our team is working to restore the functionality on the affected instances at this time. We apologize for any inconvenience. - Kaseya Cloud Operations Team Note: Our consolidated status pages for all Kaseya and Datto products into a single, comprehensive page is live, please subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Feedback and Support: Our status page, https://status.kaseya.net will be deprecated in the next few months. We value your feedback and are here to help with any questions or concerns. For any internal questions or concerns, please contact: statuspagefeedback@kaseya.com
Unitrends EndPoint Backup will be discontinued effective June 1, 2024Partial Service Disruption

Incident Status

Partial Service Disruption

Components

EndPoint Backup (formerly Unitrends Cloud Backup)

Systems

EndPoint Backup


October 11, 2024 4:46AM EDT
October 11, 2024 8:46AM UTC
[Monitoring] Customers who have not upgraded may experience service interruption for required maintenance for the product decommissioning process. Please contact you account manager to complete your upgrade. https://kaseya-whats-new.netlify.app/unitrends/endpoint-backup/#april-2024

August 8, 2024 1:51PM EDT
August 8, 2024 5:51PM UTC
[Monitoring] Customers who have not upgraded may experience service interruption for required maintenance for the product decommissioning process. Please contact you account manager to complete your upgrade. https://kaseya-whats-new.netlify.app/unitrends/endpoint-backup/#april-2024

August 8, 2024 1:11PM EDT
August 8, 2024 5:11PM UTC
[Monitoring] Customers who have not upgraded may experience service interruption for required maintenance for the product decommissioning process. Please contact you account manager to complete your upgrade. https://kaseya-whats-new.netlify.app/unitrends/endpoint-backup/#april-2024
Scheduled Maintenance - New KaseyaOne Release Maintenance

Description

On Tuesday, October 22nd, maintenance is scheduled on KaseyaOne server, between 3:00 AM to 06:00 AM ET. We are expecting 5 minutes of interruption to the service during this maintenance. During this maintenance, we will be deploying the New K1 release. Release notes for the same are available at: https://help.one.kaseya.com/help/Content/Release-notes/release-notes-k1.htm We apologize for any inconvenience. - Kaseya Cloud Operations Team Note: Our consolidated status pages for all Kaseya and Datto products into a single, comprehensive page is live, please subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Feedback and Support: Our status page, https://status.kaseya.net will be deprecated soon. We value your feedback and are here to help with any questions or concerns. For any internal questions or concerns, please contact: statuspagefeedback@kaseya.com

Components

KaseyaOne

Systems

https://one.kaseya.com

Schedule

October 22, 2024 3:00AM - 6:00AM EDT
October 22, 2024 7:00AM - 10:00AM UTC


October 22, 2024 3:00AM EDT
October 22, 2024 7:00AM UTC
[Update] Maintenance Started.

Passly

Operational

BMS

Operational

Kaseya.com

Operational

KaseyaOne

Maintenance

Traverse

Operational

Unitrends Cloud Services - North America

Operational

Unitrends Cloud Services - Europe

Partial Service Disruption

Unitrends Cloud Services - Rest of World

Operational

UTMSP

Operational

Vorex

Operational

VSA

Operational

Internal Systems

Operational

EndPoint Backup (formerly Unitrends Cloud Backup)

Partial Service Disruption

Unified Backup Portal

Operational

RocketCyber

Operational

VSA 10

Operational

vPenTest

Operational

help.kaseya.com

Operational

download.kaseya.com

Operational

Kaseya Store

Operational

Locations

Scheduled Maintenance

Scheduled Maintenance - New Kaseya Store Release Maintenance

Schedule

October 22, 2024 1:00PM - 4:00PM EDT
October 22, 2024 5:00PM - 8:00PM UTC

Components

Kaseya Store

Systems

Kaseya Store

Description

On Tuesday, October 22nd, maintenance is scheduled on Kaseya Store server, between 1:00 PM to 04:00 PM ET. We are expecting no interruption to the service during this maintenance. During this maintenance, we will be deploying the new version of Kaseya Store. We apologize for any inconvenience this may cause. - Kaseya Cloud Operations Team Note: Our consolidated status pages for all Kaseya and Datto products into a single, comprehensive page is live, please subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Feedback and Support: Our status page, https://status.kaseya.net will be deprecated soon. We value your feedback and are here to help with any questions or concerns. For any internal questions or concerns, please contact: statuspagefeedback@kaseya.com
VSA9 - Scheduled Maintenance - Tatooine01/02/03Maintenance

Schedule

October 24, 2024 3:00AM - 7:00AM EDT
October 24, 2024 7:00AM - 11:00AM UTC

Components

VSA

Systems

Tatooine01, Tatooine02, Tatooine03

Description

On Thursday, October 24th, System maintenance is scheduled for mentioned server, between 03:00 AM and 07:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. - Kaseya Cloud Operations Team Note: Our consolidated status pages for all Kaseya and Datto products into a single, comprehensive page is live, please subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Feedback and Support: Our status page, https://status.kaseya.net will be deprecated in the next few months. We value your feedback and are here to help with any questions or concerns. For any internal questions or concerns, please contact: statuspagefeedback@kaseya.com